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Return & Refund Policy

The Digital Man Return & Refund Policy

Return & Refund Policy
Thanks for shopping at The Digital Man Store.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

SportMask products are not returnable. If you received an incorrect size or color, an exchange can be arranged.
To qualify for a refund, prior authorization is required. Items received without prior approval will not be processed and may be refused.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Please send all returns to:
The Digital Man
13595 SW 134th Ave
Unit #209
Miami, FL 33186

Refunds

Once we receive your item, we will inspect it and will immediately notify you on the status of your refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. The Digital Man is not responsible for lost packaging
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us via:

https://www.thedigitalman.com/pages/contact
Or email / call us at:
info@thedigitalman.com
Phone #: (786) 733-1813

*The Digital Man reserves the right to deny your request for refund if returned without prior authorization or if the returned item does not qualify.
If you have not received your refund after 5 business days, please let us know and contact your financial institution for further assistance.